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Power BI personal bookmarks let end users save customized views of any report, including filters, slicers, sort orders, and cross-highlights, without changing the report for anyone else. This is an incredibly useful feature even at its most basic level, and yet most people never use them, which means they are missing an opportunity to go from passively reading to saving themselves time, or even actively adding value through it. I've been working with Power BI across enterpris

I like to think about good Power BI adoption more like Airbnb than plumbing. A logical comparison, I think you'll agree? But go with me on this, because there's a genuinely undervalued concept hiding inside most organisations' reporting environments, and it's unlocked with a change in mindset rather than more Power BI as a Platform: More Airbnb Than PlumbingCapEx funding. A lot of businesses treat their analytics like a utility. Data flows in one direction: a dedicated team b

If you'll get into a stranger's car, then why won't you trust your colleague's sales report? It's a fair question, and it gets at something I think about a lot when helping organisations with their self-service data strategy. We trust platforms like Uber, Airbnb, and Tinder with some pretty significant decisions, often involving strangers, money, or both. But inside our own organisations, people won't touch a dataset they didn't build themselves. Self-service data strategy su

My Nana always said "good things come in small packages." I don't think she meant Power BI reports, but here we are, because sometimes my best ideas are the small ones. I was working with a client on a larger Power BI engagement, and they asked would I also add some refresh to existing reports into the scope. When I work with clients on their Power BI service, one of the first things I do is create a standard JSON theme and design approach so that reports look like they belon

A platform's operating model is the governance, team, and funding structure that turns shared technology like Power BI or ServiceNow into something that actually scales. Here's what it covers, why platforms can't run like normal products, and how to tell if your operating model is the problem.

Early in my career, I learned that you can make any metric turn green if you try hard enough. Fresh out of university, I asked the IT department director how I could add more value. He showed me an email that came in every week. Our department had one of the worst IT incident SLA metrics globally. As an eager graduate, I saw my chance to shine. I dug into the numbers and discovered something interesting: if you put a ticket on hold, the clock stopped. So I created a one-page